Services (What We Do)

WattWire is focused on video surveillance.  This covers new installations, consulting, troubleshooting existing systems, and of course fully supporting our customers. At first glance one may think new installations are limited to mounting some cameras and running wire to connect them to a recording device.  While it's true that these tasks are generally required, the above description couldn't be more understated.  Today even the most economical solutions have at their heart a sophisticated networking computer that can provide a wide range of amazing features.  While our experience and expertise are vital assets, we recognize that technology and "whiz-bang" features alone do not guarantee success.  By educating our clients and listening to their needs, we make sure our installations meet or exceed expectations while offering competitive pricing and unmatched value. The following represents most, but not all of our products and services: o  New Installation      •   Complete assessment of surveillance needs.      •   System Design with a written cost estimate.      •   Installation of cameras, video server (to record, archive, and playback video), and        all necessary wiring.      •   Optional equipment such as alarm sensors, additional IR illuminators for night vision,        sirens, and pan-tilt-zoom (PTZ) camera controllers may also be installed.      •   Installation of networking equipment such as routers and wireless access points.      •   Industry-specific power supplies for cameras as well as optional uninterruptible power        supplies for critical equipment and high security requirements.      •   All of our installations come with a comprehensive training session to make sure the         customer is knowledgeable and comfortable with using their surveillance system.      •   Documentation for your equipment.  We go one step further and will not only supply          factory documentation, but will write our own for you where the supplied docs fall short.          We will do our best to put ourselves in the shoes of a client, who down the road may forget          even the basics and will want a concise reference on how to perform all the necessary          tasks associated with their system.      •   Customer Support. Whether by phone, email, or an onsite visit, we will do whatever it takes          to keep our installed base (clients) up and running and happy. o  Troubleshooting      •   Having problems or want to expand/upgrade a system installed by somebody else?      •   We can help! o  Wireless Network Consulting      •   Because almost all of our customers want to securely access their surveillance system          over the internet, we have expertise at installing and working with local area networks. So          while in the course of integrating your surveillance system into your network,  don't be          afraid to ask for help with any pre-existing problems or making upgrades.  Frequently,          problems can be remedied quickly at no charge.  If the situation calls for significant effort,          we'll be happy to provide a free quote. o  Miscellaneous Remote Monitoring / Home Automation (Cool Stuff)      •   The DVR or video servers that we use to record surveillance video also have alarm inputs           which can be used to "sense" a variety of conditions which in turn can trigger automated           email, record video, sound an alarm, flash lights, etc.  The range of conditions that can           be detected is amazing.  Here are just a few--temperature, moisture (place near a water           heater), entry into a swimming pool, glass breaking, and even the sound of a spray can in           a noisy environment (to catch graffiti vandals).      •   Control power to a computer, equipment, appliances, lights etc. over the internet.  We sell           and setup standalone power boxes that connect directly to your router/modem.  These           devices have a built in website that can be securely accessed by a web browser.  Power           can be turned on/off directly or through a pre-determined schedule.  The cost for of this           technology is now very reasonable.